Ответы на вопрос:
Dear colleagues, today came to your hotel tourist irina volkova , she booked accommodation with 12.04 on 01.05.2014 in a room category sngl (superior city view), room 1 adl. a tourist claims that she offered to move into a room with a view of the abandoned construction site , but your site is nowhere stated that the view from the rooms of this category will be on the scene . given that the period of residence , namely 22.04.2014 guests will have a birthday , are asking to be understanding of the situation and offer a room of the same category , but with the stated views of the city . guest long selected hotel in many respects , but stopped it in your hotel. we believe that if we can solve this problem , it will become a regular visitor to your hotel !
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